• Am learning to use Insight, love the articles in the reference database. Thank you for everything you have done and are doing.

• I love insight BTW. I have been showing everyone at Alfred how easy it is to do UMF while comparing two recipes next to each other. The up and down toggles make it easy to understand cause and effect. They are also impressed how easily i can switch between my computer and smartphone and maintain all my work and recipes. BTW I just love insight. It has changed my experience and knowledge of glazes drastically.

• I think you have done a great job in developing the on-line version. It is very easy to use. We meet once a month to discuss any glaze problems, test glazes in teams, and I do a presentation on an aspect of glaze chemistry. One day, I said something technical and one of the member's jaw dropped and she said "Hey, I just realized I understood what you said". It was a proud moment.

• You have such a brilliant analytical mind, able to find solutions to many ceramic problems. You have accomplished so much in your life, helping us potters understand what we are doing. I cannot thank you enough for your vast ceramic reference library online. I think you are a national treasure.

• Thanks for this and for the incredibly useful information on your sites.